For Providers

Social Care Network

What is a Social Care Network?

The Social Care Network program addresses health disparities in low-income communities by leveraging federal funding to facilitate Medicaid members’ access to nutritional meals, housing supports, transportation and other social services that can have a significant impact on an individual’s health. By integrating social care and health care, this program advances a key initiative under the New York Health Equity Reform (NYHER) waiver amendment.

The Hudson Valley Care Coalition (HVCC) is the Lead SCN for the Hudson Valley. We convene healthcare providers, community-based organizations, County government departments, hospitals, Federally Qualified Health Centers, and Medicaid managed care organizations, and other partners that work together to meet Health-Related Social Needs (HRSNs), including food, housing support, and transportation for non-medical services or appointments, for Medicaid members in the region.

Hudson Valley Care Coalition site icon

Social factors, such as food insecurity, unstable housing, or lack of transportation, drive up to 80% of health outcomes

We care about quality-of-life factors that affect health outcomes

As the lead Social Care Network Entity for NYS Region 3, the HVCC serves  Medicaid members, community partners, health systems, and managed care organizations across Westchester, Rockland, Orange, Dutchess, Putnam, Ulster, and Sullivan counties.  We provide the infrastructure, governance, and reimbursement coordination necessary for successful collaboration among more than 100 community-based organizations focused on health-related social needs.  

By bringing together care management, provider support, and social care, we create efficiencies and a seamless safety net for Medicaid members that reduces ER visits and rehospitalizations.   

The SCN ensures that every partner is connected, resourced, and aligned toward a whole-person model of care. We play a critical role in supporting Medicaid members’ long-term well-being and our leadership ensures this work is strategic, sustainable, and deeply community informed.

Qualifying for Free Support

Caregiver pushing wheelchair — home care services

All Medicaid members should be screened annually using the state’s 12-question HRSN screening tool—either by a community-based organization or via self-screening online. Screenings and follow-up eligibility assessments are reimbursable for SCN-contracted providers.

Once a positive screen is received, eligibility assessments typically happen within 3–5 days. If a need is verified, referrals are made to contracted CBOs. Providers have 48 hours to accept referrals. Most needs are addressed quickly due to our growing network of 100+ CBOs.

Medicaid members may qualify for free support in the following key social need areas:

Become an
SCN Network Partner

If you're a healthcare provider, CBO, or MCO looking to participate in or learn more about the Social Care Network in Region 3, contact us today!

FAQs

While both Health Home and SCN use similar screenings, the SCN screening does not duplicate existing health-related social needs (HRSN) services referred by a Health Home. If a Health Home care coordinator has already identified certain HRSNs, those services may not have been reimbursable under the Health Home model. The SCN can step in to fill those gaps. For example, if mold remediation or utility support was previously identified but not funded, SCN can now cover and reimburse those services.

To be eligible for enhanced services through the Social Care Network (SCN), individuals must meet the following criteria:

  1. Be enrolled in Medicaid Managed Care (some services are also available to Fee-for-Service Medicaid members, though they may be referred to existing public programs rather than reimbursed SCN providers).
  2. Have at least one unmet health-related social need (HRSN)—such as food insecurity, housing instability, or transportation barriers—identified through a 12-question, state-approved screening.
  3. Belong to a priority population, such as:
    1. Individuals with substance use disorders and/or serious mental illness
    2. People with intellectual or developmental disabilities
    3. Pregnant or postpartum individuals
    4. Children under 18 (including those in foster care, kinship care, or juvenile justice)
    5. Individuals recently released from incarceration with chronic health conditions
    6. Frequent users of emergency or hospital care
    7. Health Home enrollees
  4. Meet any additional clinical criteria required for certain services (e.g., medical justification for home modifications).


Screenings can be conducted annually—or twice in a year if there’s a life-changing event—and are always consent-based. Individuals may also self-screen via the SCN website, and screening, navigation, and services are all reimbursable under the 1115 Waiver program.

Learn more about the SCN

This is a common question. While Health Home and SCN overlap in some areas, the SCN is designed to uncover additional unmet needs. The same screening tool is used, but it’s reimbursed separately under SCN. If Health Home is covering a need, SCN will only provide services for new or additional unmet needs, not duplicating what is already covered.

Both the Health Home and Social Care Network use the same screening questionnaire. However, the screenings are conducted separately under each program and are both reimbursable. Under the SCN, members can be screened once per year—or twice if a life-changing event occurs, making a second screening eligible for reimbursement. SCN screening is open to all Medicaid members; they do not have to be enrolled in or eligible for Health Home services.

Importantly, the SCN screening does not duplicate existing services. Even if a Health Home care coordinator has already identified certain health-related social needs (HRSNs), those services may not have been reimbursable under the Health Home model. The SCN can step in to fill those gaps. For example, if mold remediation or utility support was previously identified but not funded, SCN can now cover and reimburse those services.

There are similarities in that both Health Home and SCN health related social needs coordination overlap. The key difference is in eligibility and reimbursement. All Medicaid members can be screened, and they do not have to meet the criteria for Health Home eligibility to receive reimbursable services. Enhanced services, such as additional food vouchers, mold remediation or utility support that are not reimbursable under the Health Home model, may be covered under the SCN based on the program’s lower eligibility threshold. The member receives services through a participating CBO and the Health Home conducting the screening and care navigation will be reimbursed for their work. This is a time-sensitive opportunity to service a wider range of at-risk Medicaid members.

Yes, SCN uses a large, pre-approved network of over 115 organizations. Referrals happen within this system, making it easier than Health Home’s referral model.

Yes. Every Medicaid member should be screened. Even if not eligible for Health Home, they may still have unmet needs that SCN can address, like food or housing support.

Yes. Ideally, eligibility assessments occur within 3–5 days of screening. Once assessed, referrals are made and must be accepted within 48 hours. Most cases are resolved faster than these benchmarks.

Under the SCN, members can be screened once per year—or twice if a life-changing event occurs, making a second screening eligible for reimbursement. Health Home and SCN are separate; both can conduct and be reimbursed for screenings—even for the same member—because they’re funded separately.

Absolutely. If SCN identifies a member that could benefit from Health Home, they will refer them. SCN is not a replacement but an extension of services.

Yes, that’s a fair way to describe it. It helps connect families to multiple services based on their specific needs and each family member should be screened individually if they have their own Medicaid number.

Community-based organizations need to have a TIN and NPI number to participate in the SCN and receive reimbursement.

Yes. Self-screening is available via the HVCC website. It’s the same 12-question screener that community partners use, and results go into Unite Us for navigation. Consent is confirmed at every step before moving forward.

Social Care Network

We’re proud to work alongside a diverse network of organizations and agencies throughout the Hudson Valley.

A&A Support Services

Able Pathways Inc.

Access: Supports for Living

Action Toward Independence

Activate Care

Ahivim

Alley Valley

Alpha Wellcare

American Health and Survival Resources

Amnutal

Amudipes Behavioral Health

Astor Services for Children & Families

Behavioral Solutions NY

Bento

Bikur Cholim (Achieve Behavioral Health)

Braverhood

Bridges (Rockland Independent Living Center

Brooklyn Kitchen

Candlelit Care/Therapy

Cardinal McCloskey Community Services

Catholic Charities Community Services of Archdiocese NY

Catholic Charities Community Services of Rockland County

Catholic Charities of Orange, Sullivan & Ulster

CBHS Inc

CCO Services

CDAANY

Center for Human Development and Family Services

Centro De Amigos

Chemlu Developmental Disabilities Center,Inc

Children’s Home of Wyoming Conference

CHOICE of NY, Inc.

Collaborative for Children & Families, Inc.

Community Based Services, Inc. (HVSP)

Community Home Health Care

Community Housing Innovations

Community Outreach Center

Comprehensive Care Solutions

Cong Chasdei Slotifna

Cong Lonefesh

Consumer Directed Choices

Cornerstone Family Healthcare

CoveCare Center

CP Unlimited (HVSP)

Darko Resources

Devoted Care Services

Diced Energy Solutions

Dominican American Coalition For Action (DACFA)

Dutchess Outreach, Inc

Dynamic Youth Community Inc.

EatWell

eHomecare

Epicured

Evergreen Kosher

Family First Support Services

Family of Woodstock, Inc.

Family Service Society of Yonkers

Family Service, Inc.

Family Services of Westchester

Feeding Westchester

Fireside Kosher Steakhouse

Food is Medicine Marketplace- (Performance Kitchen)

GA Foods

GoCab

God’s Love We Deliver, Inc.

Golden Little Stars

Golden Meals

Gratus Community Care Inc.

Greater Mental Health of NY

GUIDED STEPS NY

Hamaspik of Orange County

Hamaspik of Rockland

Headwater Food Hub

Hearth Meals

Heavenly Hands

Homestyle Direct

HONORehg, Inc

Horizon Home Care Services Inc.

Hudson River Housing

Human Care Services for Families and Children

Human Development Services of Westchester

Hungry Harvest

Independent Living

Institute for Family Health

Jawonio Inc

Jewish Family Service of Orange County Inc

Journey Support Services

Jump Start Therapy

Kehilas Belz Rockland Inc

Kiryas Joel Social Service Org

Lehaskil

Lehoel Inc.

Lower Hudson Valley Perinatal Network

Lower West Side Household Services

Mae Health, Inc

Marba Lasova

Meals on Wheels Rockland

Mental Health America of Dutchess County

Mental Health Association of Orange County

Mercato

Metropolitan Development Center, Inc.

ModifyHealth

Moms Meals

My Child My Friend

New York Family Community Council, Inc. (NYFCC INC)

Newburgh Ministry

Nutrition Education for All

Nutrition4Good

NYS Easy Air ( NYSEA)

Ohros of Rockland

Open Door Family Medical Center

Partner Links Care

People USA

Project FoodBox

Regional Economic Community Action Program

Regional Food Bank of Northeastern NY

Rehabilitation Support Services

Resources to Thrive Inc

Restorative Management Corp.

Ride Health

Rising Stars

Rockland Psychological Services

Roots to Grow

Saint Dominic’s

Search for Change, Inc.

Sentinel Construction Inc,

Serenity Community Care

Shine 24/7

Simcha Talent Inc

Sparks Electronics & Housewares Inc

Sparx Support Services

St. John’s Riverside Hospital

St. Joseph’s Medical Center/St. Vincent’s

Stand Out Care

Sun River

Sunray HomeCare

Supportive Future Foundation

Supreme Green Energy

Taconic Innovations Inc.

Tangelo

Teton Health Solutions

The Dennelisse Corporation

The Derech Shalom Center

The Guidance Center of Westchester

Titanium Care Management of New York, Inc.

TOUCH

TRC Engineers

Triangle Square Services

Umoja Health

United Community Center of Westchester Inc

United Way of Dutchess & Orange

United Way of Westchester and Putnam

United Way Rockland

Upside (Upsidehom, Inc.)

VCS Inc.

Warwick Area Farmworker Organization

Westchester Community Health Center

Westchester Disabled On The Move

Westchester Jewish Community Services

Westchester Latinos Unidos

WILC – Westchester Independent Living Center

Yad Lachmu Anyu

YMCA of Kingston and Ulster County

Youth Shelter Program of Westchester

Self-Screening Tool