For Providers

Health Home
Services

We Care About Relationships

Our care management network is built on trusted relationships and local knowledge. We know how to reach people where they are and keep them connected to the services that support their health and well-being. We actively manage referrals, monitor progress and access resources that matter.

There is no cost to refer providers or members. Health Home Services are reimbursed through Medicaid and managed care plans.

We care — compassionate community health services

Are You Concerned About Your Medicaid Patients Once They Leave Your Office? We can help!

How We Work with Contracted Partners

Care Coordination That Works

Each Medicaid-eligible member is assigned a dedicated care manager who works closely with them to:

Health Home Eligibility Criteria

1

The member must have active Medicaid

This is a Medicaid benefit to improve care coordination for individuals with chronic conditions like diabetes, asthma, or mental health issues. 

2

Have two or more chronic conditions or a single qualifying condition

Conditions including, but not limited to asthma, diabetes, mental health, substance use disorder, or single conditions such as HIV/AIDS, Serious Mental Illness (SMI), Sickle Cell Disease.

3

Assess Health Home appropriateness

No primary care provider, difficulty managing medications, recent incarceration, unstable housing or limited family support, and other challenges with daily living activities.

Once we receive a referral and determine the member is appropriate for Health Home care management, they are matched with a partner agency. Health Home services operate separately from the Social Care Network (SCN), though members may qualify for both. The same individual can be screened under both programs—and both screenings are reimbursable—but services provided must address distinct or unmet needs to avoid duplication.

If you're a healthcare provider, CBO, or MCO looking to participate in or learn more about our Health Home Network, contact us today!

FAQs

A care manager is a healthcare a professional who coordinates and manages care for individuals with chronic conditions or complex health needs, ensuring they receive all necessary medical, behavioral, and social services.

It is your choice to join the program or not, even though the doctor is recommending the program. We suggest that you try it, and if it does not suit you, you can leave the program at any time. All we ask is that you inform your Care Manager

No, there is no fee for this service as long as you are an active Medicaid member.

No, you can continue to see your current doctor. You can get services from any provider that is a part of the Medicaid program.

No, there is no fee for this service.

No, but it is strongly recommended. Your Health Home program will help you with all your health-related needs.

Health Home Network

We’re proud to work alongside a diverse network of organizations and agencies throughout the Hudson Valley.

Access Supports for Living logo
Achieve Behavioral Health logo
Astor Services logo
CHDFS logo
Cornerstone Family Healthcare logo
CoveCare Center logo
Greater Mental Health of New York logo
Hamaspik of Rockland County logo
HONORehg logo
Hudson Valley Community Services logo
Human Development Services of Westchester logo
Mental Health America of Dutchess County logo
Mental Health Association of Orange County logo
Montefiore Mount Vernon Hospital logo
Open Door Family Medical Center logo
Rehabilitation Support Services logo
Saint Joseph's Medical Center logo
St. John's Riverside Hospital logo
St. Vincent's Hospital logo
Sullivan County logo
The Alpha WellCare logo

Self-Screening Tool