Q: What is a care manager?
A: A care manager is a healthcare professional who helps you get access to healthcare services and specialists (including substance abuse and mental health) and other kinds of social supports such as food pantries and transportation.
Q: Why is my doctor recommending the Health Home program?
A: This program is recommended because of your health care needs. Your care manager can help connect you to services and get care that will help you get healthier. Over time, if you feel that you do not need Health Home services, you can always leave the program.
Q: Is there a charge for participating in the Health Home program?
A: No, there is no fee for this service.
Q: Will I have to transfer to a new doctor? Will this program limit the doctors that I can visit?
A: No, you can continue to see your current doctor. You can get services from any provider that is a part of the Medicaid program.
Q: Am I required to enroll?
A: No, but it is strongly recommended. Your Health Home program will help you with all of your health-related needs.
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Or ask your doctor to send a referral form on your behalf. We’ll take it from there!